Questions

Frequently Asked
Questions

• What areas do you cover?

  We cover Midlands, & South Yorkshire. We are also happy to travel further. Please get in touch, and we'll confirm availability for your venue.

• How much space does the booth require?

  We recommend a minimum 3m × 3m footprint, with access to a power supply within 8 meters. The ICONIC booth is sleek and stylish; it fits beautifully into any venue without dominating the room.

• What's included in every package?

  Every booking includes delivery, setup and breakdown, an attendant for the duration of your hire, unlimited photos, a digital gallery of all images, and a custom design with your names or branding.

• Can we customise the prints?

  Absolutely. We create bespoke print layouts for every event: your names, date, logo, or any design that fits your theme. We also have a catalogue of custom designs.

  Final edits are sent for approval before your event.

• How do I secure my booking?
  A 40% non-refundable deposit is required to secure your date. Your remaining balance is due 14 days before your event.

• What happens if I need to cancel?
  Your deposit is non-refundable. If you cancel within 7 days of your event, the full remaining balance will also be payable.

• Can I change my event date?
  Yes, subject to availability. Please give us at least 14 days' notice, and we'll do our best to transfer your booking to your new date.

• Is travel included?
  Travel within 30 miles of our base is included. Beyond this, travel is charged at 45p per mile (round trip) and agreed with you before your event.

• How early do you arrive?
  We usually arrive around 2 hours before your experience begins to set up and test everything. Setup time does not reduce your booked hire time.